Financial Services Ombudsman Essay Example | Topics and Well Written Essays - 2250 words

Financial Services Ombudsman - Essay ExampleThere are therefore, a number of Ombudsmen that constitute in UK which includes, parliamentary and health services Ombudsman, pecuniary Ombudsman, local government Ombudsman, European Ombudsman, legal Ombudsman, housing Ombudsman, prisons and prohibition Ombudsman, and property Ombudsman. Often than not to begin with lodging a complaint with the Ombudsman, one has to make that complaint to the nerve in the first place. In the event the Ombudsman reaches into a conclusion that the compliant by the idiosyncratic is justified, they make recommendations on what the respondent organization should undertake to resolve the dispute. It should however be noted that the Ombudsman does not have the power to impose or force the organization to implement its recommendations even though more often than not, their recommendations are implemented. The main objective of an Ombudsman scheme is to investigate into cases of maladministration, and as such, the methods underinterpreted by an organization in an attempt to reach a decision or deal with a given situation. Instances of organization maladministration may include delay in winning action or even total failure to take any action, giving misleading or wrong information, rudeness, failure of an organization to follow its receive procedures or policies, and an organization treating some individual in an unfair manner compared to other individuals. It is the role of Ombudsman UK to institute investigatings as well as settle complaints involving individual and organizations or even government bodies. Additionally, the Ombudsman encourages better practices in organizations when handling complaints. In instances such as those abduceed, the Ombudsman only investigates cases in which a mortal has suffered individual hardship, financial loss or injustice following the act or omission of the respondent organization. Usually the Ombudsman does not engage itself in investigating deci sion taken by an organizing for the sole reason that the complainant is not in agreement with it. It follows therefore that, for a person to successfully lodge a complaint with the Ombudsman scheme, the person must have given the concerned organization, a chance to comment on the lodged complaint as well as settle any problems. It is truly unlikely that an Ombudsman will investigate a case which is in the verge of going to court or a case in which court proceeding have already commenced. Actually, many at times an Ombudsman does not engage into cases or complaints that could as well be tackled by a tribunal or a court. An Ombudsman has a time limit within which a complainant can approach it to lodge his or her complaint. This time limit is usually sestet to twelve months if a compliant exceed that time limit then the Ombudsman is not left with no option but to reject the compliant. It is pertinent to mention that Ombudsman do not offer advice, and therefore it is principal(prenom inal) to seek independent advice in order to make an informed decision before lodging a complaint with the Ombudsman. It is possible that there may be other alternatives, such as making an application to court or going to a tribunal. It is important ant to not the procedure through which a person may lodge a complaint to the Ombudsman. This is because the procedure used by the Ombudsman to initiate an investigation into a complaint is greatly dependent on which of the various